Author Archives: William Moule

I am on a mission to help London's Letting Agents increase their re-lets, management retention and profits by improving the service their contractors provide to their landlords.

What impact has the rise of Airbnb had on traditional letting agents

The past decade has seen the short-term rental industry explode in popularity and much of this meteoric rise can be attributed to the growth of Airbnb.  While the travel and tourism industry has been one of the most adversely affected industries by the COVID-19 pandemic, Airbnb still maintains a huge grasp on the market. London […]

Five things to look out for when choosing a property maintenance team for your lettings agency

First impressions matter and when you’re making first impressions every day, it’s even more important. This is why your lettings portfolio should be treated as more than just bricks and mortar. Keeping these properties in premium condition is a way to reflect your own standards so a high-level property maintenance team is a must. But […]

Why It Pays To Employ A Professional Cleaning Service For Your Lettings Portfolio

The private rental market in the UK is a lucrative business, with over 4.4 million households in the UK currently living in rental properties. Property portal, Rightmove, registered their busiest ever day in May 2020, which they attributed to people’s changing circumstances during the UK wide Coronavirus lockdown. Whether you are a seasoned property professional […]

Top Reasons Landlords Become Unhappy With Their Letting Agents And How To Avoid It

There are certain key issues that matter to all landlords. They need renters who are reliable, will pay their rent on time and not damage the property or disrupt other tenants. It’s important to make sure empty places are rented out as quickly as possible because an empty property means no money is coming in. […]

How to make your letting agency more efficient

The UK’s rental market is huge – and growing bigger every day. Over one in three people in the UK rent their home as opposed to private ownership, with rent payments totalling more than £84bn in 2018 alone. Analysis by Zoopla in 2020 showed the demand for rental accommodation grew by a massive 20% from […]

The benefits of end of tenancy cleaning reports

Once a letting ends and tenants move out, there’s a high chance your property won’t be in the same state as it was before they began living there. So before you can rent the property to new tenants, it’s essential to use an end of tenancy cleaning service to make sure the property is to […]

How Letting Agents Should Adapt to the Changes in the Rental Market as a Result of the Pandemic

The global pandemic has impacted everyone in some way, and the rental market is no exception. Letting agents have had to adapt to huge changes which took place in a short space of time, completely transforming the lettings landscape for good.  How has the lettings market changed as a result of Covid-19? The most significant […]

“Why can’t we bring a 5-star hotel service into the world of Lettings”

I recently had the opportunity to sit down and talk with one of our clients Alex Winchester, founder of the thriving independent agency Winchester White. We talked a lot about service and why it’s more important now than ever before. Alex made the comparison with 5 star hotel chains and talked about the consistency that […]

We are open 364 days in the year…and yes, even on Boxing Day

When I first started the company back in 2009, one of my main drivers for doing so was that other companies were not willing to work the hours convenient for landlords and tenants. I felt there was a gap in the market here that we could fill – a cleaning and maintenance company who worked […]

What is the average salary of a letting agent in London?

Are you being paid enough? Are you being paid enough? Salaries are always the most controversial of topics, everyone want to be paid more right? Well we’ve taken it upon ourselves to do some research and into the current state of the Lettings job market and what companies are paying for various different roles. To […]