Blog → End of Tenancy Cleaning Checklist

End of Tenancy Cleaning Checklist

21st August 2020     William Moule     Letting Agency

Reading Time: 4 minutes

I am often asked what constitutes a professional clean? Does it just mean that you paid for it to be done? Or can a tenant or landlord achieve a professional clean on their own?

It’s a good question - the answer is that when letting agents and inventory clerks use the term “professionally clean” they are referring to a standard of cleaning not who has physically carried the cleaning out. So, in theory, anybody can carry out the clean.

However, it is almost impossible to hit the standards expected if you are using consumer cleaning products and equipment.

end of tenancy cleaning

​We at Agents Army use commercial cleaning equipment and chemicals that are sourced from wholesalers. These are typically stronger and more effective than your average Mr Muscle type sprays but they require training in how to use them safely and without risk of damaging the item being cleaned.

I thought it would be useful to show you our standard cleaning specification.

All of our start/end of tenancy cleans are done to this standard.

Our Head of Cleaning uses this specification when he does his quality control inspections and spot checks. If a team has not hit this spec, we will ask them to come back and do it again and ensure that we train them team to ensure that they know how to hit the correct standard in future.

So here is the specification. Feel free to download this, put it on your branded letterhead and hold your cleaners to the same specification.


FREE DOWNLOAD


End of Tenancy Cleaning Checklist

A Printable Cleaning Checklist, Exclusive for London’s Letting Agencies. Install clear standards, increase the quality of tenancy cleans & much more

START/END OF TENANCY CLEANING SPECIFICATION

The table below is our specification which sets out the standards and scope expected for all start and end of tenancy professional cleans.

This must be completed on all properties where a start/end of tenancy clean has been booked.

Please ensure that your on-site supervisor checks off this specification at the end of every clean to ensure it has been completed according to this specification. 

THROUGHOUT PROPERTY

What to clean

Action to take

All areas of property including ceilings, light fittings and shades, dado rails, skirting, banisters, curtain rails, picture frames, door frames and radiators

Dust throughout and dry wipe down / dust where necessary

This does not include the removal of scuff/rub marks on walls and woodwork.

All glass (furniture tops, mirrors, picture frames etc.)

Clean with appropriate cleaner and polish

Windows

Clean on inside and outside where possible

If unable to access exteriors of windows due to height please advise us

Drawers and shelves

Clear out any rubbish and then clean with appropriate cleaner.

Upholstery

Vacuum throughout, including below sofa covers.

Steam cleaning may ​​​​be required. If so it is to be carried out at an additional cost agreed in advance.

Wooden furniture

Wipe clean of dust

Rubbish

Bag up and remove from property. Leave for council bin men or in bin store area where appropriate.

Check before throwing away anything of value.

FLOORING

What to clean

Action to take

Carpets

Vacuum to edges, moving furniture when required.


Steam cleaning may be required. If so it is to be carried out at an additional cost agreed in advance.


Some carpets can not be steam cleaned without the risk of damage, it is your responsibility to be aware of this and ensure damage does not happen. 

Hard floors

Sweep and mop

KITCHEN

What to clean

Action to take

Work surfaces

​Wipe down Cupboards and drawers Clean inside and out, dispose of all food items

Check before disposing of valuable or unopened food/drink items

Dirty cutlery/crockery/glassware

Wash up and put away neatly in cupboard

Sink and taps

Wipe down, remove any limescale and polish

Oven

Clean to interior and exterior with appropriate product to remove all grease.

Polish external glass and chrome

Upholstery

Vacuum throughout, including below sofa covers.

Steam cleaning may be required. If so it is to be carried out at an additional cost agreed in advance.

Extractor

Remove built up grease

Fridge/freezer

Wipe down exterior, de-frost, clean inside with appropriate product to remove all grime and left over food

Washing machine

Wipe down exterior, clean soap tray and seal

Dishwasher

Wipe down exterior, clean inside of limescale and food deposits, remove any cutlery/crockery etc. from interior and put away clean in cupboards

Small appliances (kettle, toaster etc.)

Wipe down, clean of crumbs, clean inside of microwave

Bins

Empty, wipe down outside and replace bag

BATHROOM

What to clean

Action to take

Shower screen

De-scale, wash and polish

Wall tiles

De-scale, wash and polish.

Remove mould growth from grouting/sealant 

Bath, basin, taps and shower (including al fittings)

De-scale, wash and polish

Toilet

De-scale, wash and polish

Leftover toiletries/soaps etc

Remove and clean any leftover residue

Mirrors

Clean and polish

Towels

Fold neatly

Cleaning may be required. If so it is to be carried out at an additional cost agreed in advance.

BEDROOM

What to clean

Action to take

Linen (inc. mattress protectors)

​Fold neatly.

Cleaning may be required. If so it is to be carried out at an additional cost agreed in advance.

Bedroom furniture/storage

Clean inside and out, polish

Mattresses

Vacuum, lift and vacuum underside.

Steam cleaning may be required. If so it is to be carried out at an additional cost agreed in advance.

Beds

Cleaned and dusted

Beds may need to be made. If so it is to be carried out at an additional cost agreed in advance.

OUTSIDE AREAS (ADDITIONAL COST)

What to clean

Action to take

Hard areas (patios/decking etc.)

​Clear leaf litter, brush clean and tidy

Rubbish and plant waste

Remove

Window boxes/tubs/pot plants

Weed and water

LIGHT CLEAN

On occasion you may be asked to undertake a light clean.
This is for properties that have had an end of tenancy clean but have been empty for a period of time.

What to clean

Action to take

Carpets

​Vacuum to edges, moving furniture when required.

Steam cleaning may be required. If so it is to be carried out at an additional cost agreed in advance.

Some carpets can not be steam cleaned without the risk of damage, it is your responsibility to be aware of this and ensure damage does not happen.

Hard floors

Sweep and mop.

Windows

Clean on inside and outside where possible.

If unable to access exteriors of windows due to height please advise us.

All areas of property including ceilings, light fittings and shades, dado rails, skirting, banisters, curtain rails, picture frames, door frames and radiators

Dust throughout and dry wipe down / dust where necessary.

This does not include the removal of scuff/rub marks on walls and woodwork. 

Work surfaces

Wipe down.


FREE DOWNLOAD


End of Tenancy Cleaning Checklist

A Printable Cleaning Checklist, Exclusive for London’s Letting Agencies. Install clear standards, increase the quality of tenancy cleans & much more

Tweet
Share
Share
Pin